Question 1

How do I enter?

Accepted Answer

Entry will be online only via the safe Eventrac portal, which can be accessed by clicking the ENTER NOW tab on the website. You cannot enter over the phone or through the post. Payment is by debit or credit card only.

Question 2

How do I qualify for UKA Affiliated entry?

Accepted Answer

You just need to add your affiliation number when you enter to gain £2 discount.

Question 3

I have moved house/changed address since entering; can I change my contact details?

Accepted Answer

Visit mkmarathon.eventrac.co.uk to manage your event registration. You can change your details at any time until 31 March @ midnight.

Question 4

Can we pay / enter as a group / company?

Accepted Answer

Yes, the person entering can add additional runners and pay with one credit/debit card. Alternatively, the business can pay for multiple entries by bacs. Send us an email for details.

Question 5

Will there be entries on the day of the race?

Accepted Answer

Sorry, we are not selling places on race day.

Question 6

What is the minimum age to enter the race?

Accepted Answer

You must be at least 18 years old on race day to run the MK Marathon. You must be at least 17 years old on race day to run the MK Half Marathon You must be at least 17 years old on race day to run the MK Marathon Relay You must be at least 11 years old on race day to run the MK Rocket 5K No age restriction for the Superhero Fun Run

Question 7

Can I change my registration to a different distance?

Accepted Answer

You can change your booking to another distance, subject to availability, until 31st March. Changes can not take place after 31st March – no exceptions. Go to mkmarathon.com/registration-info for details.

Question 8

If I am unable to run can I transfer my number to someone else?

Accepted Answer

You can transfer your place to another runner up until 31st March. Log in to your Eventrac account mkmarathon.eventrac.co.uk/users/profile and click ‘transfer to someone else’. Once the new runner has registered, signed the waiver, and paid the CURRENT entry price, the original entrant will receive a refund of the original entry fee minus the booking fee. Transfers can not take place after 31st March – no exceptions.

Question 9

Can I defer my place to the following year?

Accepted Answer

As stated in our Terms and Conditions of Entry, we do not operate a deferment system, so we regret that you cannot defer your entry to another year.

Question 10

When will I receive the merchandise that I ordered with my race entry?

Accepted Answer

HOODIES. Hoodie orders will be posted within four weeks of order. EVENT T-SHIRTS: If you purchased an Event T-shirt as part of your entry, you will have a T-shirt sign on your race bib. HALF & MARATHON: Take your bib to the T-shirt Collection Desk inside the Stadium Arena when you finish. The desk is located just inside Gate 6. RELAY: The Relay Team will have a list of runners who purchased a T-Shirt and these can be collected from the room where you collected your team numbers and baton. IMPORTANT We do not post Event T-shirts; you must collect yours on race day. We will have some Event T-shirts to sell on race day. Please note that we have a 14-day return policy. To request a return, please email run@miltonkeynesmarathon.co.uk with your order number. To qualify for a return, the item must be in the same condition as when you received it—unworn, unused, and in its original packaging. You’ll also need to provide the invoice. If your return is approved, we'll provide you with instructions on how to return your item.

Question 11

I don’t live in the UK. Can I still enter?

Accepted Answer

Yes, we welcome entrants from overseas. You will need to collect your race pack. Please see "My Rack Pack" FAQs for details.

Question 12

Do I have to pay a service fee on top of the entry price?

Accepted Answer

Yes, there is a booking fee of 6.56% + 25p which goes directly to Eventrac to cover servicing the entry.

Question 13

How do I know if my online entry worked?

Accepted Answer

Visit mkmarathon.eventrac.co.uk to check your entry

Question 14

Assistant/Guides

Accepted Answer

If you are running with a guide or assistant, please let us know, and we can assign you one free place for your guide. Please note that we will ONLY issue free places for a guide runner until midnight on 31 March.

Question 15

Can I take out insurance when I enter?

Accepted Answer

Yes, we highly recommend that you take out Refundable Booking Insurance when you enter. Refundable Booking covers Covid-19 infection, see details Sickness, Accident, Injury Public transport failure Private vehicle failure Emergency services recall Home emergency Immediate relative sickness Pre-existing medical conditions And many more… Upgrade your booking and receive a 100% refund if you cannot attend and can provide evidence of one of the many reasons in our Terms and Conditions, which you accept when you select a Refundable Booking. You can get a doctor's note online if required. This insurance is offered through Refundable Booking, and you must contact them directly in the case of a claim, not the MK Marathon team.

Question 16

Why am I unable to log back into my account?

Accepted Answer

You can enter the event without creating an account on Eventrac, which may be why your details are not recognised. If you feel this may be the case, please follow the link on your confirmation email where you will have the option to create an account.

Question 17

Will there be entries on race day?

Accepted Answer

There are unlikely to be any spaces left on the day. Sign up quickly to avoid disappointment.

Question 18

Will my race number be posted?

Accepted Answer

Running numbers are not posted ENTRIES BEFORE 13 APRIL Running numbers are not posted. Collect your running number from the Up & Running store in Milton Keynes. Between Saturday, 18th April, and the day before the event at 16:00. ENTRIES AFTER 13 APRIL Running numbers are not posted. Collect your running number from the Mini Expo or from the Info Desk on the day of the event (see below). AT THE MINI EXPO You can only secure a late-entry place at the Mini Expo, subject to availability. The Mini-Expo will be held at the Up & Running store. Thursday before the event: 16:00 - 20:00 Friday before the event: 16:00 - 20:00 See Registration Info for pricing. COLLECTING ON RACE DAY - INFO DESK If you cannot collect your running number from the Up & Running store, you can, as a last resort, collect it from the Info Desk on Race Day. ROCKET 5K - RACE DAY from Weatherspoon, Midsummer Boulevard: 07:15 - 08:45 HALF/MARATHON - RACE DAY from inside the Arena (via gate 6): 07:00 - 08:45 MARATHON RELAY - RACE DAY from Bar 3, near Gate 7 of StadiumMK: 07:00 - 08:45 SUPERHERO FUN RUN - RACE DAY from inside the Arena at the dedicated Superhero Fun Run desk (via gate 6): 07:00 - 9:00 IMPORTANT INFORMATION Up & Running, Inside Go Outdoors, Central Retail Park, Patriot Dr, Bradwell Common, Milton Keynes MK13 8PU. You can also collect the running numbers of friends and family. You will need to confirm their full name and postcode. If you are not sure when you entered, then you can check your account here: mkmarathon.eventrac.co.uk/users/profile There will be NO entries on race day. Safety pins are on a table near the Info Desk. Please do not go to the Info Desk queue to get pins. Attach your number to the front of your running top where marshals can see it and complete any medical details on the back. Any runner found running with a number in another runner’s name or without a valid entry will be disqualified and may be banned from future events. This follows UKA guidelines. We do not offer refunds for this event. When you receive your Running Number, you will be ready to run! Just pin on your number, and you're ready to go.

Question 19

ENTRIES BEFORE 13 APRIL

Accepted Answer

Running numbers are not posted. Collect your running number from the Up & Running store in Milton Keynes. Between Saturday, 18th April, and the day before the event at 16:00.

Question 20

ENTRIES AFTER 13 APRIL

Accepted Answer

Running numbers are not posted. Collect your running number from the Mini Expo or from the Info Desk on the day of the event (see below).

Question 21

AT THE MINI EXPO

Accepted Answer

You can only secure a late-entry place at the Mini Expo, subject to availability. The Mini-Expo will be held at the Up & Running store. Thursday before the event: 16:00 - 20:00 Friday before the event: 16:00 - 20:00 See Registration Info for pricing.

Question 22

COLLECTING ON RACE DAY - INFO DESK

Accepted Answer

If you cannot collect your running number from the Up & Running store, you can, as a last resort, collect it from the Info Desk on Race Day. ROCKET 5K - RACE DAY from Weatherspoon, Midsummer Boulevard: 07:15 - 08:45 HALF/MARATHON - RACE DAY from inside the Arena (via gate 6): 07:00 - 08:45 MARATHON RELAY - RACE DAY from Bar 3, near Gate 7 of StadiumMK: 07:00 - 08:45 SUPERHERO FUN RUN - RACE DAY from inside the Arena at the dedicated Superhero Fun Run desk (via gate 6): 07:00 - 9:00

Question 23

IMPORTANT INFORMATION

Accepted Answer

Up & Running, Inside Go Outdoors, Central Retail Park, Patriot Dr, Bradwell Common, Milton Keynes MK13 8PU. You can also collect the running numbers of friends and family. You will need to confirm their full name and postcode. If you are not sure when you entered, then you can check your account here: mkmarathon.eventrac.co.uk/users/profile There will be NO entries on race day. Safety pins are on a table near the Info Desk. Please do not go to the Info Desk queue to get pins. Attach your number to the front of your running top where marshals can see it and complete any medical details on the back. Any runner found running with a number in another runner’s name or without a valid entry will be disqualified and may be banned from future events. This follows UKA guidelines. We do not offer refunds for this event. When you receive your Running Number, you will be ready to run! Just pin on your number, and you're ready to go.

Question 24

Will there be chip timing?

Accepted Answer

Yes, the timing chip is inside the foam strips on the back of your runner number. You must not damage these or try to remove them from the back of the number otherwise you will not get a finish time. Your time will start when you cross the start line. The timing chip is disposable.

Question 25

I've misplaced my bib number! Can I get a replacement?

Accepted Answer

If you have misplaced your bib number, replacement bibs can be purchased at the info desk for £7.50. Your original bib will be cancelled.

Question 26

Getting to the Stadium

Accepted Answer

We're located in the heart of Milton Keynes, at the centre point between London, Birmingham, Oxford, and Cambridge. Getting here is easy, with excellent transport links by road, train, and bus. If you're coming from London, we're just a 35-minute train journey from central London. Whether you're driving or using public transport, you'll find us easily accessible and well-connected. Stadium MK, Stadium Way West, Milton Keynes, MK1 1ST

Question 27

What is the nearest train station to the race?

Accepted Answer

The three nearest train stations are Fenny Stratford, Bletchley and Milton Keynes Central. You can walk from Fenny Stratford or Bletchley, however Milton Keynes Central is the largest station and is on the main line from London Euston, and is approximately 3 miles from stadium MK. Please check National Rail enquiries when planning your travel.

Question 28

Free Shuttle Bus from Milton Keynes Station?

Accepted Answer

Sorry, we do not currently offer a free shuttle bus from the station. We suggest you share a taxi with other runners at the station.

Question 29

Can I book a coach from London?

Accepted Answer

Sorry we do not offer coach transfers from London. We have offered this in the past and did not get the numbers required to make this a viable service.

Question 30

How do I book parking on Bank Holiday Monday?

Accepted Answer

OPTION 1 - Book a local parking space via Your Parking Space. OPTION 2 - Advance book Stadium parking using the RingGo App and code 63470. RingGo.co.uk. OPTION 3 - Book a parking space at Mount Farm (5-10 minutes walk) here Please car share if possible.

Question 31

Can I book accessible parking?

Accepted Answer

Accessible parking will be available at Stadium MK. Spaces must be pre-booked via RingGo, and a valid Blue Badge must be displayed at all times. On arrival, you will need to show your Blue Badge to be directed to these spaces.

Question 32

Alternative parking on race day?

Accepted Answer

If you have not pre-booked a parking space close to the stadium, we suggest you head for a local industrial area. Use postcode: MK1 1LG, MK1 1NL or MK1 1DH

Question 33

Is there electric Charging at the stadium?

Accepted Answer

Allego’s new Ultra-Fast EV charging hub, located on the West side of the Stadium, adjacent to Fitness First, will allow visitors to Stadium MK, as well as residents and passing traffic, to charge their electric vehicle whenever they need, and in no more than 10-15 minutes.

Question 34

Arriving by Bus

Accepted Answer

MK1 is accessible by bus from Milton Keynes Town Centre in between 20-30 minutes. Either via 6 Sapphire / 150 MAX to Stadium MK (Stop A) or via Sapphire 5 to Bond Avenue. For the latest bus times see: https://www.arrivabus.co.uk/our-services/sapphire-services

Question 35

Can I get a taxi from the station to the stadium?

Accepted Answer

Hackney Carriages charge approximately £10 from Central Milton Keynes Station to the stadium. Licensed private hire companies vary, but will be less than this. The three big licensed minicab companies in Milton Keynes are: Eezy: 01908 218218 Raffles: 01908 222222 Skyline: 01908 222111 These are fully licensed and will show Milton Keynes minicab 'BLUE' plates to the rear of the vehicle. To use the services of a minicab a person MUST FIRST pre-book with the operator (company).

Question 36

What roads will be closed?

Accepted Answer

To safeguard our participants, some roads will be closed or have restrictions on the day of the event. The latest road closure details can be found here: mkmarathon.com/road-closures/

Question 37

Is there somewhere to leave my bicycle?

Accepted Answer

If you are cycling to the event, you can leave your bike with the Trek team in the bike park near stadium gate 5 (southeastern corner). This is a free service.

Question 38

Do we need to pay for parking if we're taking part in the relay?

Accepted Answer

Relay teams will receive a parking permit for one vehicle a week before the event. Relay team parking will be close to the stadium site.

Question 39

Is there a drop off location?

Accepted Answer

There will be a designated drop-off point on the west side of the stadium outside the DoubleTree Hilton Hotel. Access this via Grafton Street which is just off the A5 or use postcode MK1 1ST

Question 40

Where is Stadium MK?

Accepted Answer

Stadium MK is just off the A5, south of Centre Milton Keynes. Stadium MK, Stadium Way, Milton Keynes, MK1 1ST

Question 41

What time does the event venue open?

Accepted Answer

The stadium will open at 07:00 on Bank Holiday Monday.

Question 42

Where is the race day Number Collection desk situated?

Accepted Answer

The Bank Holiday Monday race day Number Collection desk will be just inside Gate 6 in the Arena at the south end of the stadium, StadiumMK, Stadium Way, Milton Keynes, Bucks, MK1 1ST

Question 43

Is there anywhere to leave my bags while I’m running?

Accepted Answer

Yes, we offer a secure baggage area in the Stadium Arena. Please use gate 6. Securely attach the baggage label to your bag. Probably the best baggage facilities of any race!

Question 44

Will there be a designated area for runners to meet their friends and family afterwards?

Accepted Answer

Yes, we suggest you arrange to meet your friends and family outside Gate 6 where there will be a DJ, street food and a bar.

Question 45

Is entry for spectators into the stadium free?

Accepted Answer

Yes, they can come and go as they please and do not need to book. Spectators

Question 46

Will I be able to buy event merchandise at the event?

Accepted Answer

Yes, you can buy event merchandise from the Info Desk after your race.

Question 47

Are there showers and changing facilities?

Accepted Answer

There are no showers. However, there are large toilets in the Arean which you can change in.

Question 48

Will there be toilets in the stadium?

Accepted Answer

Yes, the stadium has plenty of toilets for tens of thousands of participants.

Question 49

What other facilities are at the stadium?

Accepted Answer

You’ll find lots of activities and services at the stadium including our charity and retail partners, First Aid, food and drink, massage and physio, toilets, a help desk and a wide range of entertainment.

Question 50

Are dogs allowed in stadium?

Accepted Answer

Sorry, dogs are not allowed in the stadium.

Question 51

Which charities does the Milton Keynes Marathon support?

Accepted Answer

We are working hard to raise as much money as possible for the charities listed on our Run For Charity page. However you can raise money for any charity you like.

Question 52

Accessibility

Accepted Answer

The entire Stadium is fully accessible with step-free access. Stadium MK, home of MK Dons, has always worked to enhance and develop facilities to make improvements for disabled visitor's experiences. Since the building of the Stadium, the Club has looked to provide suitable seating at ground level, overlooking the pitch, for supporters all around the ground. In 2022, Stadium MK was known as a ‘flagship for disability provision’ Stadium MK was awarded Level Playing Fields Best Away Fan experience across the Premier League, EFL, and the National League. ​In 2018, Stadium MK became the first football stadium to provide fully equipped specialist disabled changing facilities, supported in conjunction with the MK Dons Supporters Association (MKDSA). Stadium MK is proud to have the third most accessible toilets in England, which include some Stoma-friendly facilities around the concourse. Further information: https://www.stadiummk.com/accessibility

Question 53

Is the course distance accurate?

Accepted Answer

Yes, all of the Milton Keynes Marathon routes have all been officially measured as accurate by the Association of UK Course Measurers to the AIMS worldwide standard. the MK Marathon (26.2) is a qualifying event for Boston, London, and other Majors.

Question 54

Course Maps & Elevation

Accepted Answer

Superhero Fun Run route map MK Rocket 5K route map MK Half Marathon route map MK Marathon route map

Question 55

What time does the race start?

Accepted Answer

Please see the Event Schedule for race dates/times.

Question 56

Can my family track me on the course?

Accepted Answer

Yes, they can track your timing chip as you cross timing mats on the course, however, your real-time location on the map might not be accurate if you speed up or slow down between mats. The tracking will capture your time at 1 Mile, 10KM, 13.1 Miles, Mile 20, and when they cross the finish line. mkmarathon.com/results

Question 57

What is the running surface like?

Accepted Answer

The majority of the race is run on good tarmac roads and wide redways. The finish around the football pitch is half tarmac and half artificial grass which can be a little slippery if wet.

Question 58

Are pacemakers available on course?

Accepted Answer

Half Marathon every 5 minutes from 1:30 to 2:15 plus 2:30 and 2:45 Full Marathon every 15 minutes from 3:00 to 5:15 plus 5:30.

Question 59

What medical coverage will be provided?

Accepted Answer

Comprehensive medical cover will be provided in accordance with England Athletics guidelines. However, if you feel unwell on the day or you’ve been ill during the previous week, we recommend that you don’t participate in the run.

Question 60

Are toilets available on the course?

Accepted Answer

Yes, portable toilets will be available at every water stop

Question 61

Will there be mile markers?

Accepted Answer

There will be a mile marker at every mile, located on the nearest lamp post to the mile point. There will be a km marker every km for the Rocket 5k, located on the nearest lamp post to the mile point.

Question 62

Is there a time limit on finishing the race?

Accepted Answer

Marathon Cut-Off Times Rocket 5K – 45 Minutes Half Marathon – 3.5 hours Marathon & Relay – 6.5 hours We cannot guarantee that marshals, medical cover, drinks stations, and road closures will be in place after the cut-off. Marathon Cut-Off Points a) Second Lap Cut-Off (Start/Finish Area)Marathon runners must reach the start/finish arch to begin their second lap by 12:50.Runners who do not meet this cut-off time will be withdrawn from the race. b) Mile 21 Cut-Off (Water Station)Marathon runners must reach the Mile 21 water station by 14:45.Runners who do not reach this point by the cut-off time will be withdrawn from the race. Medical support will be available at this location, and transport will be provided to return withdrawn runners to the finish area.

Question 63

Marathon Cut-Off Times

Accepted Answer

Rocket 5K – 45 Minutes Half Marathon – 3.5 hours Marathon & Relay – 6.5 hours We cannot guarantee that marshals, medical cover, drinks stations, and road closures will be in place after the cut-off.

Question 64

Marathon Cut-Off Points

Accepted Answer

a) Second Lap Cut-Off (Start/Finish Area)Marathon runners must reach the start/finish arch to begin their second lap by 12:50.Runners who do not meet this cut-off time will be withdrawn from the race. b) Mile 21 Cut-Off (Water Station)Marathon runners must reach the Mile 21 water station by 14:45.Runners who do not reach this point by the cut-off time will be withdrawn from the race. Medical support will be available at this location, and transport will be provided to return withdrawn runners to the finish area.

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