Question 1

How do I register for the race?

Accepted Answer

Please register online at the official link: in.njuko.com/tcb-hcmc-im-2026. After completing your details and paying successfully you’ll receive a confirmation email with a registration code (the BIB number itself is assigned closer to race day). Please check your Spam / Promotions folder if you don’t see the email.

Question 2

My company wants to register for a large group (10+ people) — how does that work?

Accepted Answer

For groups of 10 or more, please contact sales@sunriseevents.com.vn for group / corporate registration support. Details on the group package: Group registration.

Question 3

I paid but haven’t received a confirmation email — can you check?

Accepted Answer

Please look in your Spam / Promotions folder first. If it’s still not there, email marathontcbhcmc@sunriseevents.com.vn with: Full name (exactly as registered) Phone number Registration email Distance registered Screenshot of the payment receipt (if available)

Question 4

Is it too late to register?

Accepted Answer

Registration stays open until each distance is filled or until the organisers’ final cut-off date. Follow the Fanpage for the latest updates and check in.njuko.com/tcb-hcmc-im-2026 for live slot availability. Note: some distances may close earlier than others once their quota is reached.

Question 5

I registered with the wrong name / date of birth / gender — can I change it?

Accepted Answer

The organisers can correct personal details within the period set by the season’s information-change policy. Email marathontcbhcmc@sunriseevents.com.vn with your registered name, BIB / registration code (if any) and the fields you need updated. You’ll get a reply within 3–5 business days.

Question 6

I want to switch from 10 km to 21 km (or vice versa) — how?

Accepted Answer

Distance changes are supported under these rules: Change fee: 200,000 VND + the price difference (if upgrading to a longer distance). No refund for downgrades to a shorter distance. Payment account: Beneficiary: CÔNG TY TNHH MTV SỰ KIỆN SUNRISE VIỆT NAM Account number: 19132775930068 Bank: Techcombank Saigon Transfer note: HCMM2026 - - Change to After the transfer, email a screenshot of the receipt + your full name + registration code to marathontcbhcmc@sunriseevents.com.vn so we can update your record. The deadline for distance changes follows the season’s published policy.

Question 7

I can’t run — can I transfer my BIB to a friend?

Accepted Answer

BIB transfers are supported during the published transfer window, with a fee of 200,000 VND per BIB. Selling BIBs is strictly forbidden in any form. Anyone caught doing so will have their result voided and will be banned from future editions. Email your request to marathontcbhcmc@sunriseevents.com.vn with the recipient’s full name and contact details, plus a screenshot of the 200,000 VND fee transfer (use the bank account in the distance-change section above).

Question 8

I can no longer participate — can I cancel and get a refund?

Accepted Answer

Per the regulations, the organisers do not refund registration fees under any circumstances. Instead, please consider: Transferring your BIB to someone else, or Changing distance if your reason is fitness or scheduling. We appreciate your understanding — this rule is stated in the official rules and regulations.

Question 9

I can’t pick up my BIB in person — can someone collect it for me?

Accepted Answer

Yes, you can authorise a family member or friend to collect your BIB. The collector must bring: Original ID / passport of the registered runner (your ID). Original ID / passport of the person collecting. Email or SMS registration confirmation (printed or on phone). A handwritten authorisation letter signed by the registered runner.

Question 10

How much is the entry fee?

Accepted Answer

Entry fees are tiered (Early Bird → Regular → Last Call) and vary by distance. Please refer to the official Edition 9 fee schedule. Prices increase when the next tier opens or when the current tier sells out.

Question 11

I have a discount code — how do I use it?

Accepted Answer

Enter your discount code in the “Promo code” / “Coupon” field on the registration page in.njuko.com/tcb-hcmc-im-2026 before paying. The system applies the discount automatically when valid. Each code is limited to specific runners or tiers. If your code doesn’t work, email it plus a screenshot to marathontcbhcmc@sunriseevents.com.vn and we’ll check.

Question 12

My card was charged but the system says payment failed — what now?

Accepted Answer

Please don’t try to pay again — you risk being charged twice. Email marathontcbhcmc@sunriseevents.com.vn with: Registered full name Registration email & phone number Receipt or transaction screenshot (showing time and amount) A brief description of the on-screen error

Question 13

Can I get a VAT invoice for my corporate registration?

Accepted Answer

Yes, we issue VAT invoices for company / group registrations. Email your invoice details (Company name – Tax code – Address – Invoice email) along with the runner list to sales@sunriseevents.com.vn.

Question 14

When and where is the race held?

Accepted Answer

Techcombank Ho Chi Minh City International Marathon 2026 (Edition 9) is held in Ho Chi Minh City on the morning of 6 December 2026. The full schedule (start times per distance, Expo, Race Kit Collection) is published at Event schedule.

Question 15

What distances are offered?

Accepted Answer

Four adult distances — 5 km, 10 km, 21 km (Half Marathon), 42 km (Full Marathon) — plus Kids Run (1.5 km & 3 km) for children. See the full distance breakdown on the Edition 9 fee schedule.

Question 16

What are the minimum age requirements for each distance?

Accepted Answer

Per the rules and regulations, in calendar-year 2026 the minimum ages are: 5 km: age 10+ 10 km: age 14+ 21 km: age 16+ 42 km: age 18+ Kids 1.5 km: ages 5 – 10 Kids 3 km: ages 7 – 14 ID checks happen at BIB pickup — please bring your ID card / passport, or a birth certificate for Kids Run participants.

Question 17

What is the cut-off time for each distance?

Accepted Answer

Cut-off times (measured from the last start wave) are: 42 km: 6 hours 30 minutes 21 km: 4 hours 10 km: 2 hours 5 km: 1 hour Runners who don’t finish within the cut-off won’t receive an official time and will be transported to the finish line by the organisers.

Question 18

What does this year’s course look like? Is there a GPX file?

Accepted Answer

Official course maps per distance are published at Race course map. A GPX file (when available) will be shared on the Fanpage closer to race day. In the meantime, you can review last season’s map to plan your training.

Question 19

What time does the … distance start?

Accepted Answer

Wave start times for each distance and pen are published in the Athlete Handbook (Race Guide) before race day. Follow the Fanpage for official announcements as race day approaches.

Question 20

How many aid stations are on the course?

Accepted Answer

We set up water, electrolyte and nutrition stations (gel, fruit) at regular intervals along the course, scaled per distance, so runners always have hydration and energy on hand. Station locations are detailed in the Athlete Handbook.

Question 21

Is there medical support on the course?

Accepted Answer

Yes — medical teams, ambulances and first-aid stations are positioned along the course and around the start / finish areas. If you need help, look for the nearest yellow-shirt volunteer or medical staff, or call the emergency hotline printed on the back of your BIB.

Question 22

When will I know my BIB number?

Accepted Answer

BIB numbers are released close to Race Kit Collection week (usually 1–2 weeks before race day). You’ll receive an email notification and will be able to look up your BIB on the official website once the data is published.

Question 23

Can I print my name on my BIB?

Accepted Answer

Yes — we print the name (or nickname) you entered in the “Name on BIB” field at registration. After the name-printing deadline, no further additions or edits are accepted. To verify your entry, email your full name + registration code to marathontcbhcmc@sunriseevents.com.vn.

Question 24

I lost / tore my BIB before race day — can I get a replacement?

Accepted Answer

Please come to the Information / Customer Service counter near the start area at least 60 minutes before your distance’s start time, with your ID, so we can verify and issue a replacement BIB.

Question 25

Do I have to wear the BIB on my chest? Will I still get timed if I pin it to my back?

Accepted Answer

The BIB must be worn on the chest, visible at all times during the race. The timing chip is on the back of the BIB — wearing it in the wrong position can prevent the system from picking up your signal and your time may not be recorded.

Question 26

What’s in the Race Kit?

Accepted Answer

The standard Race Kit includes: race shirt, BIB with timing chip, organiser-issued drawstring bag, race documents and sponsor goodies. 42 km finishers (within cut-off) also receive a Finisher shirt. The full pack list is published in the Athlete Handbook before race day.

Question 27

I picked the wrong shirt size — can I exchange it?

Accepted Answer

Per the rules, shirt sizes cannot be changed after registration because production quantities are based on registration data. At Race Kit Collection, if other sizes are still available, you can ask at the Exchange counter — though stock is not guaranteed.

Question 28

I’m running 10 km / 21 km — do I get a Finisher shirt?

Accepted Answer

The Finisher shirt is only awarded to 42 km finishers within cut-off. Runners in 5 km, 10 km and 21 km receive a finisher medal and the standard race shirt in their Race Kit.

Question 29

My shirt is defective / torn / wrong size — what should I do?

Accepted Answer

Apologies for the inconvenience. Please photograph the defect (full-shirt photo + close-up) and email marathontcbhcmc@sunriseevents.com.vn with your full name + registration code. We’ll log the case, coordinate with the sponsor (XTEP) and reply within 3–5 business days.

Question 30

I live far from HCMC and can’t collect Race Kit in person — will you ship it?

Accepted Answer

By default, Race Kit is not shipped to runners. You have two options: Authorise a family member or friend to collect on your behalf. Email marathontcbhcmc@sunriseevents.com.vn to ask whether paid kit-shipping is available this season.

Question 31

What dates is Race Kit Collection?

Accepted Answer

The Race Kit Collection (Expo) schedule is announced about 2–3 weeks before race day on the Fanpage and at Event schedule. The Expo typically runs across two consecutive days before race day (Friday & Saturday).

Question 32

Where is Race Kit Collection held?

Accepted Answer

In recent editions, the Expo and Race Kit Collection have been held at Global City, Do Xuan Hop Street, Binh Trung Ward, Ho Chi Minh City. The official 2026 location will be confirmed in the Athlete Handbook — follow the Fanpage for the announcement.

Question 33

What do I need to bring to pick up my BIB?

Accepted Answer

Please bring: Original ID / Citizen ID / Passport (required). Registration confirmation email or BIB number (printed or on your phone). If you’re collecting on behalf of someone else: see Authorising someone to collect your BIB in the Registration section above.

Question 34

I missed the Expo hours — can I still pick up my BIB?

Accepted Answer

Unfortunately, BIB pickup is not available outside Race Kit Collection hours. Please make sure you can attend during the published window, or authorise someone to collect for you. For exceptional cases, email marathontcbhcmc@sunriseevents.com.vn and we’ll review.

Question 35

Where are the start and finish areas?

Accepted Answer

In recent editions, Start / Finish have been at Global City, Thu Duc City, HCMC. The official 2026 location will be published in the Athlete Handbook.

Question 36

Can I drop off my bag before the race?

Accepted Answer

Yes — there’s a Baggage Drop-off zone at the Start Line. Use the organiser-issued bag from your Race Kit and stick the baggage tag (printed with your BIB number) on it. After you finish, collect it from Baggage Claim using your BIB. Please don’t leave valuables (cash, jewellery, phones) in the drop bag.

Question 37

Is there parking at the Start Line?

Accepted Answer

There’s a parking area near the Start Line (operated by the venue, fees may apply). The exact location will be in the Athlete Handbook. Arrive at least 60 minutes early because surrounding roads are closed for the event.

Question 38

Do you recommend hotels near the Start Line?

Accepted Answer

There’s no default unified hotel-booking programme, but we typically partner with select hotels for runner discount codes. Follow the Fanpage for the 2026 partner-hotel list.

Question 39

What’s the prize structure?

Accepted Answer

Full prize details (Overall, Age Group, Vietnamese, International) are published at Prize structure. Please review for eligibility and prize values.

Question 40

Does every runner get a medal?

Accepted Answer

Every runner who finishes within the cut-off of their distance receives a Finisher Medal at the finish line. Runners who miss the cut-off won’t have an official result and don’t receive a medal.

Question 41

When is the awards ceremony?

Accepted Answer

The Overall and Age Group awards ceremony is typically held at the stage in the Finish area on race day, after all runners in each distance have crossed the line. The exact schedule is in the Athlete Handbook. Prize winners must bring ID for the prize-claim process.

Question 42

Are cash prizes subject to income tax?

Accepted Answer

Yes — under Vietnamese law, cash prizes are subject to personal income tax (PIT). We withhold tax at the applicable rate before paying winners.

Question 43

Where can I check my results?

Accepted Answer

Official results are published at sportstats.one/en/event/techcombank-ho-chi-minh-city-international-marathon. You can search by BIB number, full name or year of birth.

Question 44

My result looks wrong — how do I appeal?

Accepted Answer

You can submit an appeal within 7 days of the result being published, following these steps: Fill out the appeal form: forms.gle/i9BP7MFvjuz2SqLP7 Pay a 500,000 VND appeal fee to the organiser account (see the distance-change section), with the transfer note: HCMM2026 - <Runner full name> - Result appeal. Email the payment receipt + evidence (BIB photo, Strava / Garmin data, video, etc.) to marathontcbhcmc@sunriseevents.com.vn. We’ll reply within 7–10 business days. If your appeal is upheld, the 500,000 VND is refunded.

Question 45

Why is the organiser’s time different from my Garmin / Strava?

Accepted Answer

Our official time is Chip time (Net time) — from the moment you cross the start mat to when you cross the finish mat. The other times you might see: Gun time: from the start gun (typically longer than chip time for later waves). Moving time on a personal watch: excludes time spent stopped — shorter than chip time. Elapsed time on a personal watch: similar to chip time. Only the Chip time recorded by the timing mats counts as the official result for rankings.

Question 46

Where can I download photos of myself on the course?

Accepted Answer

Runner photos are uploaded to techcombankmarathon.com about 5–7 business days after race day. Search by BIB number and download for free.

Question 47

Where can I get my e-certificate?

Accepted Answer

The e-certificate is issued 7–10 days after the race, sent to your registered email or downloadable at sportstats.one/en/event/techcombank-ho-chi-minh-city-international-marathon (Certificate tab). Please also check your Spam / Promotions folder.

Question 48

Is the race livestreamed?

Accepted Answer

Yes — key moments (distance starts, finishes, awards ceremony) are livestreamed on the official Fanpage. Like and follow the page for notifications.

Question 49

Are there pacers in the race?

Accepted Answer

Yes — we field a Pace Leader / Pacer team for the common target times in 21 km and 42 km. The pacer list and target times are published on the Fanpage pre-race. Look for the pacer flag on their back (showing the target time) to follow them on race day.

Question 50

How do I apply to be a Pacer or Elite runner?

Accepted Answer

Email your CV / racing history and preferred distance to marathontcbhcmc@sunriseevents.com.vn with the subject “HCMM2026 — Pacer/Elite application — ”. We’ll reply when applications are open.

Question 51

Do you offer training plans for beginners?

Accepted Answer

We regularly publish training tips and plans on the official Fanpage in the run-up to race day (Training Tips). Follow the Fanpage and join our Run & Talk sessions (when announced) for direct coaching.

Question 52

How do I sign up to volunteer?

Accepted Answer

Join the Volunteer Facebook Group for recruitment announcements and the signup form: facebook.com/groups/289103875279748. You can also email marathontcbhcmc@sunriseevents.com.vn with the subject “HCMM2026 — Volunteer signup — ”.

Question 53

What do volunteers receive?

Accepted Answer

Volunteers receive: uniform shirt, water, shift meals, volunteer certificate, and the opportunity to join other community events tied to the race. Full benefits are shared during each recruitment round.

Question 54

How old does my child need to be for Kids Run?

Accepted Answer

Kids Run has two distances: 1.5 km: ages 5 – 10 3 km: ages 7 – 14 Parents register at in.njuko.com/tcb-hcmc-im-2026 and must bring the child’s birth certificate or ID at BIB pickup.

Question 55

Can I run with my child during Kids Run?

Accepted Answer

Yes — parents can accompany their child along the Kids Run course to keep them safe, but parents are not timed and not eligible for prizes. Only registered children receive a BIB, shirt and medal.

Question 56

Is Kids Run timed and ranked?

Accepted Answer

Kids Run is a fun-run activity, not timed and not ranked. Every child who finishes the distance receives a Finisher Medal.

Question 57

I saw someone selling BIBs online — is it legitimate?

Accepted Answer

Selling BIBs is strictly forbidden by the organisers. BIBs bought through unofficial channels: Are not recognised for results. Come with no insurance, no medical cover, and no medal / shirt entitlement. Buyers will be banned from future editions. Please only register through the official channel in.njuko.com/tcb-hcmc-im-2026, or contact us to transfer a BIB legitimately.

Question 58

I saw a suspicious Fanpage selling registrations / BIBs — can you verify?

Accepted Answer

Our only official Fanpage is facebook.com/Techcombank.HoChiMinhCity.International.Marathon. Any other Fanpage or account is not an official channel. Please send the suspicious link to marathontcbhcmc@sunriseevents.com.vn so we can report and act.

Question 59

I suspect a runner ran on someone else’s BIB or cut the course — how do I report it?

Accepted Answer

Email evidence (BIB photo, video, GPS tracking, the BIB number of the suspected runner) to marathontcbhcmc@sunriseevents.com.vn. We verify against timing-chip data and camera footage. If fraud is confirmed, the offender is disqualified and banned from future editions.

Question 60

Do you refund in special circumstances?

Accepted Answer

Per the rules, the organisers do not refund for any personal reason (injury, scheduling, other commitments, etc.). Instead, you can transfer your BIB or change distance.

Question 61

What happens if the race is postponed due to weather?

Accepted Answer

In a force-majeure situation (extreme weather, government decision, etc.), we’ll announce the plan on the Fanpage at least 24 hours before the scheduled start. Options may include: shortening the course, delaying the start, or rescheduling the race day. All registered runners will be migrated to the alternative plan.

Question 62

Where can I send feedback about my race experience?

Accepted Answer

We genuinely appreciate runner feedback. Please send it to: Email: marathontcbhcmc@sunriseevents.com.vn Official Fanpage: facebook.com/Techcombank.HoChiMinhCity.International.Marathon Admin will log it and route it to the relevant team for next-edition improvements.

Question 63

I want to ask about Techcombank cards / accounts / loans — where do I go?

Accepted Answer

This Fanpage is the CS channel for the Techcombank Ho Chi Minh City International Marathon, not for bank services. For banking, please reach Techcombank’s official channels: 24/7 Hotline: 1800 588 822 Techcombank Fanpage: facebook.com/Techcombank Website: techcombank.com

Question 64

I won a Fanpage minigame — how do I claim my prize?

Accepted Answer

We proactively message winners via Messenger with claim instructions per each minigame’s rules. Please check your Message Requests inbox on Messenger so you don’t miss it. If 7 days pass after the announcement and you haven’t been contacted, email marathontcbhcmc@sunriseevents.com.vn with your Facebook details so we can investigate.

Straßenläufe in Vietnam, Ho Chi Minh City

Distanzen

Über die Veranstaltung

Verpflegung & Versorgung

Pacer

Typisches Wetter in Ho Chi Minh City

Streckenpläne (PDF)

FAQ